Business Communication

DescriptionQuantityAmountTotalTax
Course Fee1R 658.00R 658.00R 0.00 (0%)
Total amountR 658.00
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Overview

Business communication is vital to professional success. Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.

This course, part of the Soft Skills Professional Certificate programme offered through the edX®platform, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.

You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.

This course may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners.

Associated Programmes: The Soft Skills Professional Certificate
Learn essential soft skills employers’ value most, from communication fundamentals and teamwork to advancing critical thinking. By earning the Soft Skills Professional Certificate, you will be able to showcase skills that are a game-changer for career growth.

The Soft Skills Professional Certificate is comprised of the following courses:

Visual Presentation
Learn how impactful images can enhance your presentation, communication and messaging to impress your audience.
View the course

Teamwork & Collaboration
Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.
View the course

Storytelling in the Workplace
Learn how to craft messages and narratives that will resonate with your target audience to create your desired outcome.
View the course

Business Communication
Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.
View the course

Critical Thinking & Problem-Solving
The most successful professionals are able to assess the environment, analyse a situation, design a solution, and ultimately win in a competitive scenario.
View the course

Public Speaking
Build confidence as a speaker by learning how to use simple tools and skills to prepare and deliver memorable presentations.
View the course

This course may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners.

edX® is a registered trademark of edX® Inc. All Rights Reserved.

  • Start Date
    18 December 2018
  • Programme duration
    3 weeks
  • Estimated effort
    6 to 8 hours per week
  • Fee
    R658
  • Institution
    RITx
  • Language
    English
Start Dates
  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication
     
  • Best practices for written communication
  • Conducting effective meetings
  • Documentation and follow-up techniques
  • Best practices for face-to-face, digital, and mediated communication