Soft Skills

Course_Fee1R 3,554.00R 3,554.00R 0.00 (0%)
Total amountR 3,554.00


Soft skills are today's power skills. They are a blend of interpersonal, communication and social intelligence skills that are in high demand across all industries and jobs.
In this Professional Certificate programme, you will learn the essential soft skills employers value most, from communication fundamentals and teamwork to advancing critical thinking.

A strong foundation of communication skills, planning, leadership, teamwork, attention to detail, and critical thinking are critical to success in the workplace. Together, these skills will help you build relationships and improve productivity with internal and external clients.

In this this programme, you will focus on:

  • Active listening, written and verbal communication in the workplace
  • Leading, and working well with team members and peers
  • Best practices for performing a strategic analysis of a problem in the workplace
  • Crafting a message tailored to a particular audience
  • Practical guidelines for speaking in front of groups successfully
  • How to use visual elements to elevate your presentations

By earning the Soft Skills Professional Certificate, you will be able to showcase skills that are a game-changer for career growth.

The Soft Skills Professional Certificate Programme from Boston University includes the following courses:

Business Communication
Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.
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Teamwork & Collaboration
Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.
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Critical Thinking & Problem-Solving
The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
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Storytelling in the Workplace
Learn how to craft messages and narratives that will resonate with your target audience to create your desired outcome.
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Public Speaking
Build confidence as a speaker by learning how to use simple tools and skills to prepare and deliver memorable presentations.
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Visual Presentation
Learn how impactful images can enhance your presentation, communication and messaging to impress your audience.
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The courses in this programme may be audited for free. This programme also allows learners the opportunity to earn a verified Soft Skills Professional Certificate upon successful completion of all the courses. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners who wish to pursue this Professional Certificate.

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  • Start date
    Coming Soon
  • Fee
  • Institution
  • Programme Duration
    3 weeks per course
  • Estimated effort
    6-8 hours per week, per course
  • Courses
    6 courses in programme
  • Language
Start Dates
  • Enhance and tailor written, verbal and non-verbal communication to various workplace audiences, including managers, teammates and clients.
  • Improve critical thinking and listening skills to respond to the needs of various constituents in workplace settings.
  • Tools and strategies for engaging in successful business interactions.
  • How to incorporate best practices for presentations, including how to use visuals to enhance your storytelling. 

Meet Student Advisors

Arlene Lanser

Pearson Student Advisor

Meet our Faculty

Andrea Hickerson

Director, School of Communication and Associate Professor

David Neumann

Professor, School of Communication

Dr. Keith B. Jenkins

Vice President & Associate Provost for Diversity & Inclusion

Lori Marra

Senior Lecturer, School of Communication

Mike Johansson

Senior Lecturer, School of Communication